Effective Date: February 2, 2026

MTZ Roofing LLC ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (mtzroofing.com), request services, or opt in to receive SMS/text messages from us. This policy complies with applicable laws, including the Telephone Consumer Protection Act (TCPA) and A2P 10DLC requirements.

What Information We Collect

We collect the following types of information:

Personal Information: Name, phone number, email address, physical address, property details, and any other information you provide when requesting a free estimate, inspection, appointment booking, or contacting us.

SMS-Specific Information: Your mobile phone number and express consent to receive SMS messages when you check the opt-in box on our forms.

Automatically Collected Information: IP address, browser type, device information, pages visited, time/date of access, and referring URLs (via cookies, logs, and analytics tools).

How We Use Your Data

We use your information to:

Provide roofing services, including scheduling inspections, estimates, repairs, replacements, and emergency responses.

Send appointment confirmations, reminders, rescheduling options, service updates, and related notifications via SMS (if you opt in).

Process inquiries, improve our website/services, and communicate with you.

Comply with legal obligations and protect against fraud.

We do not sell your personal information. SMS data is used solely for transactional/notifications purposes related to your roofing needs in Arizona's climate.

SMS Opt-In Details

When you opt in to our SMS program (via website form checkbox), you consent to receive non-marketing, service-related text messages from MTZ Roofing LLC, such as appointment confirmations, reminders, and updates about roofing services in Phoenix, South Phoenix, Scottsdale, and the Valley. Messages may use automated technology. Consent is not a condition of purchase or service. Message frequency varies (typically 1-3 per appointment). Message & data rates may apply. Carriers are not liable for delayed/undelivered messages. Reply HELP for help or STOP to unsubscribe at any time.

Cookies & Tracking Practices

We use cookies and similar technologies (e.g., Google Analytics) to enhance user experience, analyze site traffic, and improve services. These may collect anonymous data like browsing behavior. You can manage cookies via browser settings. We do not use cookies for targeted advertising without consent. For more, see our Cookie Notice (if separate) or contact us.

Data Security and Handling

We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse. However, no transmission over the internet is 100% secure. We retain data only as long as necessary for the purposes described or as required by law.

User Rights

You have the right to access, correct, delete, or restrict your personal information. To exercise these rights or opt out of communications, contact us at (602) 910-8928 or via our website. For SMS, reply STOP. We respond to verifiable requests in accordance with applicable laws (e.g., CCPA for California residents if applicable).

Mobile Information Sharing Statement

We will never share your mobile phone number or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes. Your mobile information may be shared only with service providers (e.g., SMS platform vendors) strictly for delivering our notifications, and they are bound by confidentiality and compliance obligations.

Contact Us

For questions about this Privacy Policy, contact MTZ Roofing LLC at (602) 910-8928 or email [[email protected]]. Proudly based in South Phoenix, serving the Valley.

View our Terms of Service for additional details.